Psychemedics pioneered the use of hair testing for drugs of abuse, and has continued to make scientific breakthroughs that have advanced the field of hair testing for over 30 years. Psychemedics provides our services to a wide variety of industries globally. There are significant reasons why these clients rely on our hair tests and why we are the world’s leading and largest provider of drug testing with hair, including:
Superior Drug Testing with Highest Detection Rates
- Patented Technology Detects the Most Drug Users in the industry, deters drug use, and ensures accurate and reliable results.
- Greater Return on Investment is the result of the superior detection rate of Psychemedics hair testing.
- Smallest Sample of Hair Required in the industry, resulting in fewer cosmetic concerns and cancelled tests.
- Our Cutting Edge Research and Development team stays on top of drug trends, resulting in the frequent addition of drugs to our standard panel.
- Proven Legal Track Record provides clients with the trust and security needed to support the testing program.
Responsive and Efficient Customer Service
- Award Winning Customer Service: Our Customer Support Team has earned prestigious recognition by BenchmarkPortal for our superior customer service, and is honored to be certified as a Center of Excellence.
- Industry Leading Turnaround Times with over 95% of screened negatives reported back the same day, allowing our clients to make timely decisions.
- Lowest Percentage of Cancelled Tests resulting from insufficient sample and paperwork errors, regularly averaging less than 1.5% – this means fewer retests and less hassle for our clients.
- Supportive and Tenured Customer Service Team resulting in call wait times averaging less than twenty seconds, quick same-day account setups, and multiple options for easy supply orders.
- Extensive Collection Network includes online scheduling, electronic Chain of Custody Forms and multi-language formats.
- Flexible Drug Program Results Reporting options that provide in depth data for analysis.
Consultative Approach to Building a Drug-Free Environment
- Over 25 Years of Experience and Knowledge as the pioneer and industry leader. We can walk you through the differences in the testing methods, and help you create a personalized program that fits your specific needs.
- Highly Qualified Experts include scientists, lab technicians, program consultants and a network of industry experts. We consult with clients through every step from policy development all the way to program implementation.
- Global Experience, Accessibility and Accreditation provides international organizations with the confidence necessary to expand their programs.
Customized Solutions for Effortless Program Management
- Personalized Results Portal provides clients access to results, custody and control forms, and customized reports and statistics in real-time, twenty-four hours a day.
- Easy Interface with Third-Party Administrators and Medical Review Officers allows a Psychemedics hair testing program to easily integrate with other programs and IT systems.
- Unique Contractor Compliance Management Software (VECTOR) offers a tool to help manage contractor testing and compliance reporting.